Help Center
Answers, guides, and contact options for Elo & EloAI
What do you need help with?
Start here, many questions are answered in our policies or FAQ below.
Google sign-in, onboarding, LinkedIn profile setup, and profile settings.
Gmail compose assistant, LinkedIn insights, and writing suggestions.
Pro plans, cancellation, and 14-day money-back guarantee.
What we collect, GDPR/CCPA rights, and data removal.
Encryption, access controls, and enterprise reviews.
Team accounts, DPAs, and security questionnaires.
Frequently asked questions
How do I sign in to EloAI?
Open the EloAI extension popup and choose Continue with Google.
Does Elo read my emails?
No. We do not read, store, or transmit email body content. See our Privacy Policy.
How do I request a refund?
Email yanh@tryelo.com within 14 days of first payment. See Refund Policy.
How do I delete my account?
Email yanh@tryelo.com. We process verified requests within 30 days.
Send us a message
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